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Introducing Your Move-in Helping Hand

Live Simply and Move Smoothly!

When you purchase with Excel Homes, you are now automatically enrolled in our Smooth Move Program giving you access to your complimentary home concierge service. From electronics to utility set-up to even insurance planning, our experts are on it­­—Just sit back, relax and live simply!

Simplicity. Balance. Home Buying that Brings You Joy.

Exceptional Customer Service has no endpoint and that is why we always strive to continually reimagine the home buying experience. We introduce the Smooth Move Program, your exclusive Home Concierge Service. Now you’ll will now receive complimentary expert assistance through our experienced Concierge Partner. Your Home Concierge will help coordinate the process from you from beginning to end, starting with conducting a needs analysis and selecting the right mover based on your household requirements.

How it All Works - FLEXIBILITY FOR DYNAMIC LIFESTYLES

When you have completed the Home Selection Process with your Area Manager, your New Home Concierge will reach out to you to discuss and understand the services you would like set-up during your move. They will then provide you with a list of complimentary services to that you can choose from such as shutting off your phone or transferring utilities. No detail will be overlooked so that your experience is as stress-free as we can make it. Excel Homes’ concierge services will help you clear away the busy clutter so you can run an active and joyful home.

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  • Utilities Set-up/Transfer (eg. gas, electrical, water, etc.)
  • Cable Internet Set-up/Transfer
  • Home Insurance Set-up/Transfer
  • Alarm Activations

Optional: Home Office Network Set-up, Household Bill Management, Interior Styling, Third-Party Home Demonstration Services and more

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Your New Home Concierge will assess your moving needs and provide you with the appropriate amounts of packing materials and the option to have your packing and moving done for you so your experience is as easy and stress-free as possible. This consultation is complimentary with a Dedicated Move-in Concierge—fully free, no obligation moving estimates provided.

Optional Services Include: Portable Storage, Dumpster and Junk Removal Collection of Empty Moving Boxes From Your New Home, Packing Assistance and Moving/Relocation Services.

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Once you have moved-in to your new Excel Home, your optional concierge services will stay with you for the life of your home by offering additional services for when you travel or when life gets in the way. Simply share your vision with your new home concierge and they will customize a program that meets your lifestyle and budget.

Additional Services Include: Insurance Renewal Reminders, Birthday and Holiday Reminders, House Cleaners, Home Organization, Furniture Assembly, Landscaping Maintenance and Snow Removal.